Refund policy

30-Day Return Policy

We want you to be happy with your purchase. If you're not completely satisfied, you may return most items within 30 days of delivery for a refund or exchange.

To be eligible for a return:

  • Items must be unused and in their original condition.

  • Items must be returned with original packaging, tags, and accessories (if applicable).

  • Proof of purchase or order number is required.

Non-returnable items

We do not accept returns on:

  • Gift cards

  • Downloadable or digital products

  • Personalized or custom-made items

  • Items marked as final sale

Refunds

Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds will be issued to your original payment method within 5–10 business days.

Return shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

How to start a return

To request a return, contact us at thebluesshop33@gmail.com with your order number and reason for return.